Shipping and Returns
Delivery costs within the UK
Channel Islands - as UK but incurs an additional handling fee of £3.00 due to customs documents
Please refer to specific item pages for detailed shipping costs, below is a general guide.
Book Orders £4.00 Royal Mail 2nd Class Parcel
Jewellery £8.00 Royal Mail Special Delivery
Small Parcel £15.00 Courier
Medium Parcel £18.00 Courier
Large Parcel £25.00 Courier
Please allow 3 - 5 working days for your order to be delivered.
Ceramics are packed with great care, fortunately breakages are very rare but for very fragile items we highly recommend that customer collects.
Carriage is at cost and calculated on size, weight and destination of parcel.
An initial fee of £25 is set at checkout for all international orders.
The parcel is then prepared and costed for posting, after which a secure email will then be issued requesting the balance before dispatch.
Prints shipped internationally are sent unframed and packed well to ensure safe arrival. All are clearly labelled and sent tracked.
Insurance against LOSS ONLY can be arranged and is advised.
Originals are packed by our specialist international art couriers. Insurance against damage and loss can also be arranged.
E-mail email@example.com for your shipping quote.
*Please note customs duties may be applied at destination country depending on value and classification of goods purchased. We regularly ship internationally, so please do get in touch regarding any hidden costs of your purchase, often there are no taxes to pay at all.
Refunds on international orders will be made minus the transaction fee which varies from country to country.
Returns: Due to the nature of our stock, many items being one off art pieces, we do not accept returns unless in exceptional circumstances or unless faulty.
Books are non returnable.
Credit / Debit Cards
WORLDPAY Secure Link Invoicing
This page was updated March 2023